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The Massachusetts ADRC model builds upon the existing infrastructure of two key agency networks: Aging Service Access Points (ASAP’s)/ Area Agencies on Aging (AAA) & Independent Living Centers (ILC’s).
ADRC staff provide objective, unbiased information, counseling & assistance to people with all levels of income. ADRC’s empower individuals & Caregivers to make informed decisions about their long-term services & supports; and help people access public & private programs. ADRCs are an important part of the No Wrong Door (NWD) system model, meaning an individual only needs to call once to get the assistance they need, the agencies work together behind the scenes to get the individual to where they need to be.
There are 11 ADRCs in Massachusetts organized around the service areas of the 10 ILC’s.
Together we can achieve more.
This site contains information for Massachusetts professionals and providers who support older adults and people with disabilities.
Please select the Information and Referral or the Options Counseling tab located at the top of this page for information specific to those roles.
Contact: For any questions or further information please contact Karyn Wylie Karyn.Wylie@mass.gov
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